Returns & Exchanges

Due to the perishable nature of our food products, we offer a 14-day return window for unopened items to ensure the highest safety and quality standards for all customers. If your order arrives damaged or incorrect, we are committed to providing a swift replacement or full refund.

Return Process

• 1.
  Initiate Request

  Contact our support team at [email protected] within 14 days of delivery with your order number and a brief explanation of the return reason.

• 2.
  Photo Documentation

  For items that arrived damaged or spoiled, please attach clear photographs of the packaging and product to help us expedite your quality claim.

• 3.
  Secure Packaging

  Once approved, place the unopened items in their original packaging to ensure they are protected during the transit back to our warehouse.

• 4.
  Refund Processing

  After we receive and inspect your returned items, we will process your refund to the original payment method within 5 to 7 business days.